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Business Profile

Financial Services

Fresh Start Financial Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Financial Services.

Complaints

This profile includes complaints for Fresh Start Financial Group's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Fresh Start Financial Group has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Fresh Start Financial Group

      4350 211th St Ste 240 Matteson, IL 60443-3085

    • Fresh Start Financial Group

      5113 S Harper Ave Chicago, IL 60615-4119

    • Fresh Start Financial Group

      1010 Lake St Oak Park, IL 60301-1147

    • Fresh Start Financial Group

      55 E Monroe St Ste 3800 Chicago, IL 60603-6030

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/10/2023

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I went to this company to help me get my credit repaired. Shortly after changing my mind about working with them I mysteriously had a credit account opened in my name. I believe it was someone from this office who opened the account. They had all of my personal information. I also recall the counselor saying that they sometimes open up credit accounts . This did not show up on my credit report for a few years but ironically it was opened the same year that I gave them my information. This remains on my credit report to this day as a collection. They are the only other people that have my information.

    Fresh Start Financial Group is NOT a BBB Accredited Business.

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