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Business Profile

Banking Services

First Mid Bank & Trust

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for First Mid Bank & Trust's headquarters and its corporate-owned locations. To view all corporate locations, see

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First Mid Bank & Trust has 42 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 1 Customer Review

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    Review Details

    • Review fromBrian M

      Date: 06/05/2025

      1 star
      **************** is unwilling and unable to solve most issues when you call in. Long wait times, technology and policies that restrict money transfers or payment process. After hour phone calls are non existence for customer support which *****% of other have available at least through a chat session. Will charge fees to **** a payments that they messed up and didn't process right, and you have to call to make a second payment to acquire a complete payoff of vehicle loan. I was with ************** before it was bought out by First Mid Bank & Trust and the customer service and technical issues have created an absolute nightmare of a banking experience.

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