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Business Profile

Mufflers

AAA Muffler & Brake Shops

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/16/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had what I thought was my brakes fixed. It turned out that I paid $379,00 for what I don't know. I asked one of the owners, ******* ***** if he would check my brakes, he did but next time when I felt they weren't quite right, on the 17th of October he told me he would come that Friday and he didn't. I feel every time i drive my car and push on the brake it feels like it's just a step away from going to the floor and I'm very afraid to drive the car. I called this morning and told them I was going to file a claim with BBB and whoever answered said alright. I need to be able to drive this car without fear and right now I can't. When I called them this morning I was really hoping ******* would come get the car and see what he could do. Whoever did answer didn't seem to care. It's possible he didn't even tell the owners--**** and ******* *****.

AAA Muffler & Brake Shops is NOT a BBB Accredited Business.

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