We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Orthopedic Surgeon

Ora Orthopedics

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Orthopedic Surgeon.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/01/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I requested all medical records and clinical notes and did not receive them. ******************** did not contact me for my therapy because they did not accept IA ***** *********** never looked at my doctor ***** to know what I needed. Requested they send my ***** to Trinity and was sent to different entity. Missing notes from visit 11.29.2022 there was a woman in that room writing notes that day and I was told the *** of corporation was waiting in break room for a followup with my doctor. In addition there should have been notations about the *********** supervisor being involved and contacted for an explanation on why ***** picked up my physical therapy ***** properly ready doctor instructions and dropped the ball here. Please help I need all my information for my second opinion asap thank you

  • Initial Complaint

    Date:08/01/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Thank you ******************** for helping consumers. *** ordered and I paid for xrays, MRI's and a test using nuclear markers for an ongoing leg issue starting before Covid in 2018 and ended with me quit working October '21 because I was bedridden. Couldn't find a solution. Now I have no insurance or income. Sold home in ******, moved to ******** 6/1 near adult daughter in senior income based housing. Went to *** in person late May, 2022 and signed, with ink, the form for release of medical records, similar to your's here electronic permission but they use a paper form. Was told they'd put it in my file, when you have a Dr in ** call us and we can send your test's. Called in July '22 with Neurologist info with University of ******** Health. They told me they lost the form!!!! Sorry, end of conversation. Asked for supervisor, *****, told her I have no printer, nor access to one, she said would email electronic form, sign, return....I confirmed I could sign electronically and email back? Yes. ***** said if my file is too big they won't "fax"?Ok, I don't work there & have no idea how records are transferred. Confirmed my email and crickets. Never got email. Called and reached *****************************, again, and again, cuts me off, nothing she can do...never any offer of help. ****** emailed me paper form, reply, again, can't print, etc and again....crickets. Emailed back now twice, begging for help and silence. I need ALL history/test results sent to *********************************************, ******************************************, ****************************************************************** ************. ******************** uses an electronic form, not ***? It's 2022, we've landed on mars! Why would they send me a paper form that they ALREADY LOST? I paid a lot of $ out of pocket for a lot of tests and they never could figure out what was wrong. I have no income, I have no insurance and can't afford to have expensive, like REALLY, expensive tests repeated. I DIDN'T LOSE THE FORM! TY ******************** for helping us who have no voice.

Ora Orthopedics is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.