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Business Profile

Towing Company

Lalo's Towing & Services Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/20/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    2013 CHEVROLET EQUINOX HAD MECHANICAL ISSUES I REACHED OUT AND THE END RESULT WAS MY VEHICLE INSTEAD OF BEING GIVEN BACK TO ME IT WAS SOLD. HE PERFORMED A BUSINESS SCAM ON ME THE PERSON RESPONSIBLE *****************************

    Business Response

    Date: 10/27/2023

    Hi so as a business owner I help out my customers not scam them  he brought his vehicle for repair vehicle 2013 Chevrolet equinox  needed  a new motor replaced customer didn't have the money and couldn't afford for repair so I traded a vehicle that had no issues  gave him title we did  a trade  he took vehicle with no problem  time passed and he drove car till no gas and left car in a non-parking spot vehicle was in pounded  and he never registered now I received call from impound due to vehicle been there ***************; lost the car and has no way of paying for this impound and now he wants equinox that doesn't belong to him this is just  an angry customer that is not responsible and doesn't take care of his actions and blaming my business for his actions

    give me a call or email for more questions. 

     

    ***********

    **********************

    Customer Answer

    Date: 10/31/2023

     
    Complaint: 20759586

    I am rejecting this response because: YOU ***************************** LIED TO ME ABOUT THE ISSUE IN RELATION TO WHAT WAS WRONG WITH MY CHEVROLET EQUINOX 2013 AND YES I AM A ANGRY CUSTOMER SIMPLY BECAUSE YOU ARE A ******* CAR THIEF AND A Con Artist SEEING AS YOU'VE BEEN STEALING PEOPLE'S CAR'S FOR A PERIOD OF YEARS YOU NEVER ONCE SIGNED THE ***** TO ANY OF THE **** YOU CLAIMED YOU BOUGHT LIKE THE ***** OF S*** LEMON YOU TRADED ME AND YOU WERE NOT HONEST TRANSPARENT LET ALONE RELIABLE TRUSTWORTHY DEPENDABLE AND SELF CONSCIOUSNESS AND MOST OF ALL YOU WERE A STUPID A** LYING A** DUMB A** BACK BONELESS AND SPINELESS LYING A** AND A UNTRAINED B****** WHO ****** ME OUT OF 3 **** AND YOU ARE THE ONE WHO HAPPENS TO NOT BE HONEST LET ALONE PEOPLE ORIENTED OR BE CONCERNED ABOUT THE **** **** YOU MADE AND STILL Haven't' CLEANED UP AND YOU CONTINUE THERE WILL BE H*** TO PAY.   AND THERE ARE THOUSANDS OF OTHER PEOPLE WHO CAN INDEED VOUCH FOR THE EXACT SAME THING AND REASON WHICH IS WHY Y'ALL DON'T HAVE MANY PEOPLE BRINGING THEIR MOTOR VEHICLES TO BE FIXED BECAUSE YOU ARE UNTRUSTWORTHY DISHONEST DISHONOURABLE DISORGANIZED DISORIENTED AND MOST OF ALL UNSTRUCTURED AND MOST OF ALL SCAM AND CON ARTISTS SO STOP F****** LYING AND STOP BEING A HELP AND WHOLESOMELY WHOLEHEARTEDLY AND GRUESOMELY AND UNEQUIVOCALLY AND SUPERSTITIOUSLY AND. UNATANGIBLY A SLAMMY AWARD WINNING STUPID SELF ABSORBED USELESS EFFORTLESS AND HELPLESS SON OF A B**** YOU LIED AND YOU SCAMMED ME OUT OF MY VEHICLE AND YOU KNOW YOU DID TOO WITH THE HELP OF THAT STUPID SON OF A UNTRAINED AND UNSTRUCTURED AND UNOFFICIAL AND ******************************* WHO IS NOTHING TO ME ANYMORE AT ALL AFTER THAT AND BTW ***************************** IS A INDEED A COW NUT SACK LICKING SHEEP **** SMELLING DRINKING AND MOST OF ALL A **** MAKING NON RIGHT MAKING SON OF A B**** WHO IN DUE WILL GET HIS A** WHOOPED IF HE DOESN'T GET THIS **** CLEANED UP BECAUSE FOR THE SIMPLE FACT HE MADE THE **** FROM THE START AND HIM LYING ABOUT HIS ACTIONS AND TRANSACTIONS IS ONLY GOING TO BE ME OFF SO GET THIS RIGHT OR ELSE 


    Sincerely,

    *************************************

    Business Response

    Date: 11/07/2023

    We are running a business will be reaching out to the for help in regard to the respond of complaint rejection threading me to whoop me and that i have h*** to pay not sure what customer is intending to do to me now whith this thread of hurting me BBB should proofread messages this is not rite.

    Customer Answer

    Date: 11/09/2023

     
    Complaint: 20759586

    I am rejecting this response because: Y'ALL ARE LYING SIMPLY JUST TO CONTINUE CHEATING PEOPLE OUT OF CARS LIKE Y'ALL HAVE DONE ME ALREADY I HAVE BEEN PROMISED ANOTHER VEHICLE AND SO FAR NOTHING I WOULD HATE TO HAVE TO GET A LAWYER INVOLVED IN THIS AND IF THAT IS WHAT THIS HAS TO COME DOWN TO THEN WHAT THAT MEANS IS YOU LALO AND ***************************** ARE GONNA WIND UP OWING ME LOTS OF MONEY.  ALL Y'ALL HAVE TO DO IS GIVE ME ANOTHER CAR AND NOTHING ELSE WILL BE DONE OR NO FURTHER ACTION BE TAKEN AGAINST YOU AND YOUR SCAM/CONNING DISHONEST AND DECEITFUL COMPANY SO FAR YOU HAVE BEEN A MAJOR DISAPPOINTMENT AND A MAJOR ABSTRACT FAILURE AND WILL CONTINUE TO BE ONE SO THEREFORE I WILL TAKE LEGAL ACTION IF YOU REFUSE TO DO THE RIGHT THING 

    Sincerely,

    *************************************

Lalo's Towing & Services Corporation is NOT a BBB Accredited Business.

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