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Business Profile

ATVs

AMD Recreational

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in ATVs.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 4 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/24/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a vehicle from this car lot on 01-24-2025, the check engine light was on so when I test drove it I took it to **** Zone and they hooked it up to the diagnostic and stated the issue was a purge valve canister ******(the owner of the lot) told me to bring it in to the shop he suggested and they would put the part on it. I took it to the shop on 01/27/2025 and after leaving the issue with the vehicle still was not fixed I informed ****** of this. At this point I had only had the vehicle 3 days at this point, the day I left the shop the vehicle was now severely over heating to the point it could not be driven I also informed ****** of this issue. He does not return phone calls or respond to any of my messages and the vehicle is still inoperable. The one time I was able to speak with ****** he accused me of being on crack and still will not respond to any contact from me.

  • Initial Complaint

    Date:09/10/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a 2019 Ford Edge from this business on 06/29/2024. I have yet to receive a title or registration for the vehicle. I contacted the IL Secretary of State on 09/09/2024 and was told that the business has never submitted their paperwork or money for the tax, title and registration. The only thing they have is where on the date of purchase that I was filing for a title and registration for the vehicle to be transferred to my name. I am also filing a complaint with the IL Secretary of State Police but I don't want anyone else to get screwed over by this company. I spoke with the owner on August 26th and he assured me that it was just the state being slow.

  • Initial Complaint

    Date:01/29/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We bought a 2013 dodge charger 1/16/24 with this company . He listed it as “flawless “ on face book , but now when you go back to look he’s taken it off . I do have screen shots of him saying this car is “flawless “ well we had issues when we were there he said he needed to charge the battery disconnected it the car worked ok. We negotiated on the price bc it was “fair” he didn’t have to accept it but he did . He told us the issue was the fob to replace the battery in it we did . Doesn’t fix the issue. So he calls *** *** to get the car in says he’s paying for it but I got face book messages saying he isn’t fixing this car that I needed to read my buyers guide but guess what we didn’t get one , we were never offered warranty never signed anything I only got 4 papers taxes , state application , receipt and the submission . I told him he spelled my sons name wrong and he says the dmv will have to fix it . He also said he had surveillance apparently with “audio” but never asked me if it was ok to be recorded . He said if I was to say anything about his business that he will get me for slander and deformation and I told him I have a right to my opinion and to be honest . He said I wasn’t allowed to do business there anymore , he weeds ppl out like me , he doesn’t care about my customer satisfaction. I have all the messages. He’s rude and he know exactly what the issue with this car. He’s accusing us of driving it before it’s fixed but we have had it for 2 wks and can’t drive it . We have had to tow it 3x bc we were trying to fix it and got stranded . He said if my husband was a mechanic like he said he was then he should have fixed it . He lied to us ! Also said we could transfer our plates bc there were over 3 months . He will say he gave us the guide but HE DID NOT . It was 10:09 pm doing papers we live 1.5 away. He didn’t negotiate the price bc of the issue he did it bc he wasn’t honest and wanted money . He disrespected me and my husband so I don’t make contact with him

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