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Business Profile

Auto Body Shop Equipment

LT MAX Autoservice

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Shop Equipment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/18/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had my trucked towed to this auto machine shop for multiple repairs in July 2022. I paid the technician ****** multiple times via zelle to repair items on my truck. My truck was at his shop for 6 months. In January I visited ****** shop unexpectedly to see if my truck was repaired. The items I requested to repair was not repaired on my truck. During the time ****** held my truck for repair, it was due for emissions test and I could not complete the test because ****** did not complete the repairs on my truck. ****** has continued to give me the run around regarding my refund of money for services not completed. I paid ****** $1,800 to repair my truck. I am asking for a refund. I willing to take this matter into small claims court to retrieve my money.I had to take my truck to a second mechanic to fix my car for emissions test. Spending more money on parts and labor. I continue to have problems with my truck due to the truck sitting at his shop and nothing being repaired. I do have text info if you need. It is a lot of pictures I can send over to you.

LT MAX Autoservice is NOT a BBB Accredited Business.

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