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Business Profile

Healthcare Management

Hospital Collection Services, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Healthcare Management.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/29/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am disputing an invalid account reported by ********************** on my credit report. This account is inaccurate, unverified, and violates the Fair Credit Reporting Act (FCRA). Since it does not meet the legal standards for reporting, I request its immediate removal. If the furnisher cannot provide proper validation, it must be deleted per federal law.

  • Initial Complaint

    Date:02/19/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I'm writing to formally dispute the reporting of Account HSP CLCT SVC on my credit report. Under 15 U.S.C. 6801, 15 U.S.C. 6802(*****-*****-****** Act), and 15 U.S.C. 1692(Fair Debt Collection Practices Act-FDCPA), I'm requesting immediate investigation and removal of this account due to violations of my financial privacy rights and fair debt collection regulations.1. Violation of ************ Privacy Rights(15 U.S.C. 6801 & 15 U.S.C. 6802)15 U.S.C. 6801 mandates that financial institutions protect consumers financial information and maintain its confidentiality.15 U.S.C. 6802 states that my financial information cannot be disclosed or shared with third partiesincluding credit reporting agencieswithout my consent.I demand written proof that I authorized your company to report this account to the credit bureaus. If consent doesn't exists, the reporting of this account is unlawful and to be removed immediately.2. Failure to Validate the Debt Under 15 U.S.C. 1692g Under 15 U.S.C. 1692g, I am requesting full validation of this account. provide:A copy of the original contract or agreement with my signature proving I am liable for this debt.A complete breakdown of payments of all charges and interest applied.Proof that your company has the legal authority to report this account to credit bureaus.If you can't provide proper validation within 30 days, you must delete this account from my credit report immediately as per Fair Credit Reporting Act (FCRA) 15 U.S.C. 1681s-2.3. Cease Unauthorized Credit Reporting Reporting unverified, inaccurate, or unauthorized information violates 15 U.S.C. 1681 (FCRA) and can result in legal action.If this account is not removed, I will file formal complaints with:************************************ (****)************************ (***)My State ************************ I will seek legal damages for noncompliance.This is a formal notice that I expect this matter to be resolved within 30 days.

  • Initial Complaint

    Date:03/23/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with *************************. I do not have a contract with Hospital Collection. They did not provide me with the original contract as requested.

Hospital Collection Services, Inc. is NOT a BBB Accredited Business.

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