We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Towing Company

Jonnys Heavy Duty-Semi Truck Towing & Recovery, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Complaints

This profile includes complaints for Jonnys Heavy Duty-Semi Truck Towing & Recovery, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Jonnys Heavy Duty-Semi Truck Towing & Recovery, Inc. has 9 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Jonnys Heavy Duty-Semi Truck Towing & Recovery, Inc.

      440 Industrial Dr Naperville, IL 60563-3986

    • Jonnys Heavy Duty-Semi Truck Towing & Recovery, Inc.

      900 S 7th St Rochelle, IL 61068-9308

    • Jonnys Heavy Duty-Semi Truck Towing & Recovery, Inc.

      1663 S Main St Rochelle, IL 61068-3514

    • Jonnys Heavy Duty-Semi Truck Towing & Recovery, Inc.

      4218 Roosevelt Rd Ste B Hillside, IL 60162-1826

    • Jonnys Heavy Duty-Semi Truck Towing & Recovery, Inc.

      2040 N Raynor Ave Joliet, IL 60403-2395

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/04/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We were storing a ****** racing vehicle at a local storage facility located (1.2 miles) away from our residence. We hired a tow company to tow the vehicle to our house so we could store it in our garage. When calling the towing company they said they would provide a price upon meeting and looking at the vehicle. They met us at the storage facility and loaded the vehicle on their trailer. Once loaded they told us it would be $500 dollars to tow it 1 mile to our house. We told them we would not agree to this price since it is outrageous and we were not desperately in need of this service as this was no emergency. They then said we could either pay their price or they would take the vehicle to their yard and we could pay over $1000 to get it out of their yard. Since my husband felt like he had no other choice he had them bring the car to our house. I was in the process of contacting our local police department when they showed up. I called their dispatch department to let them know we were waiting for the police and they told us if we did not pay within the next 3 minutes they would be charging us another $195. Since we were waiting on the police to arrive my husband decided to give them the $500 to avoid further fees. We are in the process of filing a police report as well. They took the money and quickly unloaded the vehicle and drove off as the police arrived. We were basically forced to pay the price they demanded since they had already loaded the vehicle. After speaking to the police they recommended we file a civil lawsuit and contact our local village to try to have their business license revoked. Upon looking at the reviews it seems as if this company has a long history of scamming people and price gouging for tow services.

    • Initial Complaint

      Date:08/31/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      FILED A COMPLAINT ON THIS COMPANY IN THE CONTROLLERS OFFICE IN ******** **** . FOR HIDDING ***** AND REFUSING TO RELEASE *****. ***** WAS BEING USED FROM SOME OF THER FRIENDS AND OR. CONTRACTORS AND THERI IS A FRAUD ENFORCEMENT. COMPLAINT FILED AGAINST THE COMPANY. LAWYER SENT LETTER AND DID NOT COMPLTET THE WORK AND WAS TO LITIGATE FOR THE AMOUNT OF $50,000.00 AND THE LAWYER DID NOT COMLETE THE WORK. AND ***** BAR WAS CONTACTED MULTIPLE TIMES AND THE ***** IS FOUND LATER ON. THE COMMENT WAS TO NOT CONTACT THE ***** TOWING IN *****,**** ???? WE DID THE COMPANY NEXT DOOR WAS IN TROUBLE AND ARE THEY THE OWNERS OF... WERE DEMANDING THE COMPANY TOBE BOOKED AND CHARGED FOR ***** AND ASSAULT.. LOSS OF WAGE AND USED AND DAMAGE RTO THIS CONSTRUCTION **** *****... IS A HOT ITEM ION THE ***** COLLECTORS EDITION. REGARDLESS OF WHAT YOU A******* HAVE DONE SINCE THEN. NOW. ******* TYOWING AND GREGS TOWING WAS PUT ON NOTICE TO PULL ***** OFF THE PROPERTY OF JONNYS TOWING IN ***** .**** AND RETURN IT. NOW WE ARE GOING TO EXPERIENCE A SERV=IOUS REPAIR BILL AFTER THE WORK WAS . DONE . EARLIER. LET ME TELL YOU THIDS FOR THE FEMALE OR MALE WHO EARLIER ************* *****. DONT GET YOUR STUPID A** IN THE WAY OF IT? ************.

    • Initial Complaint

      Date:08/27/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      LETTER DEMAND FOR USE AND DAMAGES TO TRUCK . PLUS HIDDEN TRUCK AND THE AFFIDAVIT SENT TO TELL THE ***** PERSONNEL WHO WAS EARLIER ON WRONG PROPERTY. TO GIVE TRUCK BACK PLUS THE DAMAGES OF LOSS OF $50,000.00 A.P.R. PLUS THE REMANRKS TO ATTACK THE ****** SORRY A******* TRUCK IS STOLEN AND WAS TOBE RETURND TO OWNER MONTHS AGO. YOUR SORRY A****** GET TRUCKS SYTOLEN AND USE THEM FOR YOUR OWN BUSINESS AND YOU DONT EVEN HAVE THE TO KEEP IT ON YOUR PROPERTY. FOOL THAT YOU HAVE BECOME. FROM CUY.FALLS,**** AS WELL SURED A*******

    Jonnys Heavy Duty-Semi Truck Towing & Recovery, Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.