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Business Profile

Trailer Repair

Zero Max Leasing Corp.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trailer Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/02/2025

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I brought my semi truck to Zero Max Leasing Corp (****************************************************************) for a wheel seal replacement. After the initial repair, all four wheel seals began leaking shortly after I left the shop.I returned to address the issue, and instead of taking full responsibility for the poor-quality service, they forced me to pay 50% of the cost again for a second repair. At that time, they verbally promised a 2-month warranty on the second *******, after only 10 days and around ***** miles, one of the seals is leaking again. I returned to the shop, expecting them to honor their warranty, but they refused to repair it, denying the agreement and refusing further responsibility.This shows a clear pattern of substandard work and dishonesty. Their repairs failed twice within a very short time, and instead of making things right, they pushed the financial burden onto me and did not honor their word.This situation has cost me both money and downtime in my business, and I no longer trust this company to stand behind their work.

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