We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Fitness Center

Crunch Fitness

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fitness Center.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Kevin C

    Date: 12/07/2024

    My son signed up for a membership here, and they charged the membership fee and first month to my credit card, with my permission.
    The next day he went in to work out, and they told him the would not be giving him a membership. He asked them for a refund, and they said it would take a few days.
    Ten days later, the charge had not been refunded on my card, so I called them and they told me that since they didn't have an account for him, he would have to come in and fill out several forms and prove he was the person and then they might refund the money.
    I told them since THEY were the ones who refused service to him, THEY should have automatically returned the money.
    I had to file a dispute with my credit card company. They told me I should cancel that card and get a new one because this business has a history of credit card disputes and they may charge my card in the future without permission.
    I find it hard to fathom that a business which practices this kind of fraud actually stays in business, but then I remembered the person who started Crunch Fitness was the same person who owned the G**** G** franchise here in town, and we all know how well THAT business is doing these days.
    I recommend that everyone not give this business any money for any reason.

  • Alex D

    Date: 09/01/2022

    Their assistant gm said they will refund my money back because of their employees fault on telling me about the cancellation process and will be refunded within 30 days but when I called back, she’s not the assistant gm no more and new person now says I’m at fault and won’t stick to the same process her previous manager did. Horrible place and worse managers. Go there to lose your money. Don’t think about getting it back even if it’s their fault.

Crunch Fitness is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.