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Business Profile

Plumber

Redbird Plumbing

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/29/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 22, 2024 an employee from Redbird Plumbing came to our house to look at a slow drain in our bathroom sink. The employee broke something in the process which led to us not being able to use this sink. In June we had this same company put in a new faucet in our kitchen sink. They were around 2 hours late doing this and then there was another delay during this process. We paid the company for this work done to our kitchen sink. My husband and I continued to contact the company about fixing our bathroom sink with phone calls, emails and messages to an employee who was a former student of mine. Here we are at the end of October and we are still waiting for a response and for this sink to get fixed.

Redbird Plumbing is NOT a BBB Accredited Business.

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