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Business Profile

Window Cleaning

My Window Washing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Window Cleaning.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/03/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company should be shut down. All other reviews are fake!These bums come to my house on November 20th, 2023. Technician has no idea how to even communicate. Their website clearly says they will send pictures of the work done. I called and requested these and got nothing.You will be reported to the *** and also office of attorney general. This company is a fraud! And unprofessional. You do not send the pictures showing me you actually did good work which i doubt based off this experience or you refund me period! Want to play games - who are these losers!

    Business Response

    Date: 12/04/2023

    Not sure what is wrong with this person but by language she's using it is clear it's a sick person. The job was completed correctly, and technician forgot to attach pictures, and in my opinion, no reasonable human being would call him a ***, or a scam. We did refund your money, we do not need any money from you or will ************ you, nor should any other company should do anything for you or risk being called bums and scam. We recommend you seek some professional help. 

My Window Washing is NOT a BBB Accredited Business.

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