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Business Profile

Lasik Eye Surgery

LasikPlus Oakbrook

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromRasheda L.

    Date: 02/11/2023

    1 star
    ***Final Edit***After today's visit I am no longer holding on to hope that my eyesight will get better with the help of the staff at this Oakbrook Laskiplus. Unfortunately it seems that unless the results of the procedure are stellar they have either no clue or desire to assist with getting your eyesight where they promised it would be. On my last appointment I was prescribed glasses because I was "one of the 5%" of people that had this issue. My vision was only slightly below what it needed to be but, according to them, with the focusing exercises and mild prescription I should be fine. I waited 3 months or so before making today's appointment 2/10/23) because I wanted to be sure that the response to my issue was not I needed to give it more time. Initially the Dr tried to convince me that getting an "enhancement" would not eliminate my need for glasses. It would only ensure that I needed reading glasses. When I voiced that was unacceptable, he decided to give me an exam. According to the Dr my eyesight had gotten worse. He said I needed to be dilated a month from now and reevaluated while my eyes were dilated to ensure that the change stayed the same as today. He ignored my concern about now experiencing ocular migraines and when asked how dilating would help since my vision seemed worse when my eyes were dilated he simply told me it was too complicated for me to understand. He then ended the appointment and directed me to the front desk. At the front desk I was promptly told that "they don't have access to these kind of appointments because its a corporate thing and I would need to wait for a call from them in order to get my appointment. At any rate, I don't think this place truly knows what they are doing and I will have to find a place to fix what they could not. Don't be fooled by the positive reviews. Go see what the low rated ones are about before making your decision. I wish I had done more research. I would not be in this position if I did.

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