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Business Profile

Construction Services

Complete Remodeling & Painting, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction Services.

Complaints

This profile includes complaints for Complete Remodeling & Painting, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Complete Remodeling & Painting, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/09/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired ******* through Complete Construction to do remodel my kitchen and my finish my Basement. He ended up sending me his 2 brother in laws who work for a different company to remodel my kitchen and the work was horribly done. The k**** ro the cabinets are all off, the floor they installed is already breaking, they did not do the plumbing correctly and I had water leak from my dish washer and sink all over my floor. They did not install my sink properly and they refused to the work. They agreed to the price of 7000 and doubled it to *****. I tired to talk to ******* and he would tell me to just pay them and that he will fix the issues. These 2 men were a nightmare to work with and had an a bad attitude. ******* then came to work on my basment and messed things up with my heater. We asked him to come fix it several times and he never came. He was not professional and also told.me one price and then changed it to another. He said ***** for basement originally then ended up paying ***** because he threatened to not finish it. It was a horrible experience and I would ****.some of.my money back for the lack.of work that was done and the stress that they gave me. I paid ***** for work that was quoted in a contract at ******. I want a refund for the difference I had to.pay for the crappy work they did. My refund should be *****. They were not professional at all..my husband had to do most of the repairs himself.

    • Initial Complaint

      Date:05/08/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They left painters tape on the ground, didn't paint behind doors, there are spots in the middle of walls not painted, paint was peeling off in corners weeks later, The floor they installed in the basement are becoming popping up at the ends, There is paint drip, doors dont close that they installed, and one of his employees started an altercation with the neighbor resulting in the police department. They left beer cans in closets in the basement, and cut many other corners as well. This is not a company that should be part of this organization.

    Complete Remodeling & Painting, Inc. is NOT a BBB Accredited Business.

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