Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Dermatologist

Illinois Dermatology Institute, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dermatologist.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromSilvia A

    Date: 05/21/2025

    1 star
    During my visit on 04/22/2025, I was quoted $119 for an additional procedure after already paying for my office visit. I agreed to the $119 charge and did not authorize additional charges.However, I later received an invoice totaling $356, which includes a $234 charge for an office visit I had already paid for. I spoke with Rica on 05/21/2025, who informed me that there was nothing I could do, but I strongly disagree.I believe it is very unethical to double charge for an office visit twice for $234 totaling $468 for an office visit performed the same day, at the same time ( I was charge for one question? if they have shots to make her grow because I have a bold spot on my hair, I asked the doctor and she said " Yes, we can get it done right now it takes 5 minutes. I asked how much more it will be, she said $119. Never was it mentioned to me about additional charges for asking the question, specially a charge for $234.00 for office visit. - If that was the case it was supposed to be explained to the patient before the procedure so the patient can make a decision if they still want to get the job performed.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.