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Business Profile

General Contractor

Bald Eagle Construction, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/01/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired this contractor and gave $650.00 2 months ago and he never came back to start the job I have been contacting him and he has been giving me the run around he said that he was waiting on the stones and this should&#**;ve have been done

    Business Response

    Date: 12/19/2022

    I am the owner of the company and I actually dealt directly with the homeowner on this project.  The timeline provided to the BBB by the homeowner are wholly inaccurate.  Late in the afternoon of Friday November 11th we picked up a contract/deposit check for this project.  The very next business day (Monday November 14th) her business check was deposited into our business account.  The funds for her check were credited to our business account on November 15th.  On November 16th we ordered the limestone threshold from the supplier.  The limestone threshold had to be custom cut by the supplier and so was special order.  Special orders take 2-4 weeks to be delivered and the homeowner was notified of this timeline on the day we picked up her contract for the project.  On December 2nd our ******* picked up the special order limestone from the supplier.  On December 4th our crew installed the limestone piece and finished the project same day (December 4th).    Bald Eagle picked up the contract for this special order project and completed it in 23 days.   (Dated contract and deposit check available upon request)

Bald Eagle Construction, Inc. is BBB Accredited.

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