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Business Profile

Lube Services

Jiffy Lube Service Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lube Services.

Reviews

This profile includes reviews for Jiffy Lube Service Center's headquarters and its corporate-owned locations. To view all corporate locations, see

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Jiffy Lube Service Center has 4 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Justin M

      Date: 10/27/2024

      SCAM ARTISTS. Lied and cheated me. Charged for services they didn't perform.

    • Jenna B

      Date: 01/13/2023

      In September I had my brakes done at Jiffy Lube and they were done incorrectly. This is extremely concerning. I have two young children who I drive with in my car on a daily basis. I maintain my car and expect the mechanics to do their work correctly. It is upsetting to think that I have been driving my children around in a car without fully functioning brakes for over three months.The brake pads werent making full contact with the disk and were put on upside down. You can see in the picture that I provided to the manager that only half the disk is wearing down while the other half is rusted.Getting brakes done is expensive. I paid to have the work completed at Jiffy Lube and then had to pay again to have the work done correctly. I did not take the car to Jiffy Lube to have the brakes fixed. I did not trust them to do the work correctly. I emailed corporate and was forwarded to the franchise manager. He did not respond and I had to contact corporate to reach out to him again. After explaining the situation to the manager he responded- Thank you for providing the pictures and making us aware of your concerns. With Jiffy Lube Multicare you have a warranty in place for 12 months or ****** miles on labor and 24 months ****** miles on parts. The warranty states that if you have a repair done by another service center without our consent or giving us a chance to look at the vehicle, the warranty becomes void. I noticed that you have had service with us for some time and we appreciate your business and would like to retain you as a customer. I can not provide money back for your service with us, however, in the future I can offer you a free brake fluid exchange, tire rotation and signature service oil change as we care about you being one of our customers.Please let me know if you would like to accept this offer.This is not an acceptable response or solution. It is a generic response and uses the warranty as a way to get out of their responsibility to my costs.

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