Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Radio Advertising

Radio America

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Radio Advertising.

Reviews

This profile includes reviews for Radio America's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Radio America has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Radio America

      1515 N. Harlem Ave Oak Park, IL 60302

    • Radio America

      1515 N Harlem Oak Park, IL 60302-1250

    • Radio America

      1822 Ridge Ave. Evanston, IL 60201-5928

    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromBobby J

      Date: 08/20/2024

      1 star

      Bobby J

      Date: 08/20/2024

      Glad to hear I'm not the only one they do this to. Never agreed to do the ad. They sent an invoice that I did not send back because I did not want to do, and then they called several times trying to get me to pay. Told me that if I didn't want to do the as it was my responsibly to contact them. Not how business should be done. Been doing ads with them for over 15 years and this is how they treat their "loyal customers". Very unprofessional, will never be doing business with them again.

      Radio America

      Date: 08/21/2024

      *****, I am sorry and surprised to hear of this problem. We did everything for this October ***************************** the past; I am not sure where the miscommunication occurred.. I have personally written off the balance; you will not be contacted by Radio America again. Thank you for your support over the last 15 years, it was appreciated.*************************
    • Review fromBrent S

      Date: 07/31/2023

      1 star

      Brent S

      Date: 07/31/2023

      Basically same thing ***** said-"Radio America contacted us by phone about a radio ad; they said that they would not publish the ad unless we paid half before it aired. Which we did not pay. Then we got a bill from them. We never heard the ad, nor were we contacted with the ad to preapprove it, or to confirm the order. They will not stop harassing us about a bill for an ad that we never pre-approved or received." Constantly calling my business saying i owe them money for an ad i never approved.

      Radio America

      Date: 08/03/2023

      ****************, I am sorry to hear there was a misunderstanding on billing terms and approval. We never ask for payment in advance, all customer are given 30 day terms on billing, as confirmed on the broadcast schedule and invoice.It appears the original transaction occurred some time ago, I will talk to everyone on our end who has been involved with this and try to come up with a resolution.Thank You,*************************
    • Review fromFrank D

      Date: 02/17/2023

      1 star

      Frank D

      Date: 02/17/2023

      Radio America contacted us by phone about a radio ad; they said that they would not publish the ad unless we paid half before it aired. Which we did not pay. Then we got a bill from them. We never heard the ad, nor were we contacted with the ad to preapprove it, or to confirm the order. They will not stop harassing us about a bill for an ad that we never pre-approved or received.

      Radio America

      Date: 02/20/2023

      Hi ****************,Radio America never requires payment in advance. We issue an invoice and schedule with 30 day billing terms. I will follow up with anyone involved in your situation on our end, and be in touch to see if we can work out a solution for you. Additionally, we can supply an affidavit of performance as to the airing times.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.