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Business Profile

Urgent Care Clinic

DuPage Immediate Care

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromLacey S

    Date: 07/09/2025

    1 star
    I was severely sick and called to make sure they accepted my insurance. They told me they did so I went in to get the services I needed. I even asked again when I was there. A few months later, I received a bill in the mail for almost $600. I called them and asked why I was being charged and they said they do not take my insurance. I told them to go back to their recordings and listen to the person at the front desk ensuring they accepted my insurance. Conveniently enough, they deleted the recording. Here we are 2 years later and I get mail from a debt collector. I tried to contact them once more but again, they are saying it is my fault. Never go here. I would have never gone for services if I knew my insurance was not going to pay.

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