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Business Profile

Fence Contractors

A & J Fencing Plus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/16/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On April 11, 2024 I spoke to ****** ********* dba A & J Fencing Plus to have him replace a vinyl gate at my residence. ****** asked me to ******* him $340 in advance so he could order the gate. We agreed that he would come by my residence on April 12, 2024 to sign a contract and get accurate measurements for the job. ****** was a no call and no show so I messaged him. He apologized saying that his current job was running longer than expected and that he would come by on Saturday April 13, 2024. Once again, ****** was a no call no show, so I messaged him again, over 20 messages and several phone calls and ****** simply will not reply. ****** willfully and intentionally stole my money, and I’ll accept part of the blame as I knew better. I told him I normally would not send money in advance without something in writing, but I was trying to have faith in the common decency of people and on ******** word. I have filled a police report and also found out that he had scammed other people out of their money as well. I do not understand how someone can get away with this and no legal action is taken against him. I am willing to press charges but more importantly I want my money back. Thank you

  • Initial Complaint

    Date:03/27/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid AJ Fencing $750 as a deposit on March 8, 2024 and the full amount was set at $1500 but he didn't show up on the agreed day (March 18). He texted me on March 18 saying that he needed 48 hours; it is now March 26th and still no word from him since then.

A & J Fencing Plus is NOT a BBB Accredited Business.

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