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Business Profile

Probate Attorneys

Opportunity Promotion Success Incorporated

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Probate Attorneys.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/28/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To Whom It May Concern,I am writing to file a formal complaint against The Lark ***********, where I lived for six months, from December 30, 2023, to August 26, 2024. During my stay, I encountered numerous significant issues, including unprofessional management practices, failure to address safety concerns, and being unjustly charged despite repeated assurances to the contrary.Threatening and Unsafe Living Environment: During my time at The Lark, my roommate verbally abused me, sent inappropriate text messages, and used curse words towards me in my own living space. I provided video evidence of this to the property manager. I raised this serious issue with the management office, and they initially promised I could move to a different apartment without any additional charges. However, despite my constant follow-ups, they never took action to facilitate the apartment change, and I never moved to another apartment. To make matters worse, they proceeded to charge me fees for this move, despite stating ******************* Hardship Due to Lack of Action: As a graduate student, the delay in addressing my safety concerns forced me to move out temporarily and secure alternative accommodation to protect myself. This added to my financial burden during an already challenging time, but the management never took responsibility for this situation.Unjust and Unrefunded Charges: When I inquired about the unexpected charges for the apartment change, management assured me that I would be refunded. Despite these promises, I have not received the refund to date. This has added further financial strain and frustration.Unfair Charges for Pre-Existing Conditions: In addition to these issues, The Lark charged me for damage and issues in pre-existing public areas of the apartment. My roommate, who had moved in a year or two before me, had photo evidence showing that these issues existed before I moved in. Yet, I was still held responsible for the charges.

Opportunity Promotion Success Incorporated is NOT a BBB Accredited Business.

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