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Business Profile

Apartments

Emblem Oswego

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromRenna T

    Date: 07/10/2024

    1 star
    Schedule tour to view apartment only two layouts shown, one bedroom and two bedroom which matches some of the pictures on the website. Full disclosure not given, transparency ignored. Scheduled move in date on July 5th only to find out the apartment keys was not to the layout shown. Was told later that I was not approved for the A2, in fact I was $115 short for approval. In order to be approved I would need to have 3 times my income. Apartment cost $1,783 3x the income would be $64,188 and I make $67,000 doesn't add up. I have an approval letter with no exceptions. My leasing agent informed me to go the website and pick the apartment she did not fully disclose there were multiple layout. Not only that I was placed in a building that was not occupied with another building across the way empty and not secured. This creates an intentional unsafe environment. Followed all requirement ******* ******* and change of address and now displaced. No ownership or accountability. Think hard before moving here. They only show one layout and trick you in picking a different layout without your knowledge and then justify what you have pick being your fault.

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