We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Pet Grooming

Baxter & Beasley

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Grooming.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Courtney Z

    Date: 04/01/2025

    I would strongly advise against boarding your pet at Baxter and Beasley. We left our sweet dog in their care for seven nights while we were on vacation, only to pick him up and find a large, untreated gash on his head. Not only were we never notified of any injury, but when we followed up with the owner, his response was completely unacceptable. Instead of taking responsibility or even showing basic compassion, the owner immediately became defensive, rude, and accusatory, claiming our dog had a "growth" when we dropped him off which was absolutely false. He insisted our dog must have scratched himself under their supervision but failed to inform us of any wounds. Even worse, he refused to cover any vet bills and made it clear he wouldn't be held accountable. Our vet confirmed that the wound is likely infected, meaning our dog suffered while in their care with no medical attention. The lack of communication, negligence, and outright disrespect from the owner are inexcusable. If you love your pet, do yourself a favor and take them anywhere but here. This facility is not a safe or responsible place to leave your furry family member.  

Baxter & Beasley is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.