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Business Profile

Transmission

A J & H Transmission

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transmission.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromMichael S

    Date: 08/06/2024

    5 stars
    First relied on the dealership repair where the truck was ordered from and serviced. Transmission never seemed to be operating correctly from day one, the same problem would return shortly after dealership repairs. Through my frustration AJ&H was recommend to me from a towing company which had equipment repaired by them. I set up an appointment with ***** at AJ&H he took the time to understand my concerns and history of the trucks problems through the years. ***** then introduced me to **** and away we went on a road test, **** pointed out the problem before I the owner of the truck could explain to him what I was experiencing THIS WAS GREAT. It is a pleasure to work with a group of people who know their business and solve a problem.
  • Review fromShane M

    Date: 10/27/2022

    1 star
    BEWARE. Vehicle was not going into overdrive, there was a check engine light on and I provided the codes when dropping vehicle off. Rather than perform a proper diagnostic on the vehicle, went right into rebuilding the transmission. Upon picking up vehicle 3+ weeks later, discovered that the same issue persisted. Shop denied any responsibility after charging $3,700 for their repair. After my own investigation, discovered that the issue was due to the faulty sensor causing the vehicle to go into what's known as 'limp mode'. Tried explaining to shop owner ***** who was condescending and stood by his shoddy diagnosis of the issue. You should be able to rely on a mechanic's expertise and not have to resort to ****** to find out what's going on with your vehicle, but that is what I was forced to do. Be wary of this mechanic and their lack of knowledge/expertise.

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