Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/06/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The instructor ** has been forging times and signatures of times for students. He threatened to kick me out of school if I exposed him. And today ***** October 6th he officially called me and kicked me out. I don't know anything that was said at the beginning of the program because everything was explained by his wife who doesn't speak English. He's threatened to remove other students if he exposed them, he gave everyone the answers to tests and knows several of the testers in ******** ** dmv. He pays them to pass students from his country. Please help me get refunded and close this school down once and for all because it's a fraud.

  Business Response

  Date: 10/14/2022

  The accusations currently stated are false and have no proof. We have attached a letter written by our manager who was in the yard that explains the reason he was removed from the school, as well as a contract signed by ***********************. The event explained by our manager clearly shows that he has violated specific points on the contract such as number 15 on the pdf attached. On October 6th after he left the yard, **** called the secretary of state in Rockford where he made accusations stating that he has videos of PJ the owner bribing the examiners. He then threatened the employee that answered the phone that he will take these videos to the news. Once the employee told him to give these videos to the news channel he had no response. Just before he hung up the phone after speaking with employee of the secretary of state he said " the only person that is doing her job is the new mexican girl" then he hung up the phone. In the complaint posted you can see that he claims that **'s wife does not know any english, but that does not make any sense seeing as he signed up with her and as you can see signed and dated the contract with her as well. If PJ's wife does not know any english then how or why did he decide to sign the contract or not read it which he was asked to do. He also has a copy of the contract which **'s wife had given him a copy of. He also accused ** that he bribes the secretary employees so people of his country can pass which is not tolerated by Hawk Truck Driving School. This clearly shows racist ideology where he is creating fake scenarios of people of **'s race for passing illegally while he is accusing employees of ******************** that they are all being bribed by PJ other than the one worker who is the same race as him and could possibly not know if she is good at her job or not due to the fact that he has never gone to the ************ himself. Then after hanging up the phone he called the main office for the secretary of state in Springfield and made the same accusations to them as well, and they gave the response saying that he should submit these videos which has not done since these claimed videos do not exist. Manager ***** called ** to explain what happened at the yard, and once this was explained ** called **** and explained that he was on a three way call with ******************** and himself before the conversation had even started. ** then started the conversation to explain to **** about the situation where **** then started making threats of bodily harm to both of them. At that point the decision was made to release him from the school due to these threats and accusations to the employees of not only the school, but also the secretary of state which as stated go against the contract. As far as refunding the money the contract clearly states that there are no refunds after fourteen days, and he had been with the school for almost 8 months. Now going to the forgery accusation of times and signature those are just more false accusations without proof. 

  Customer Answer

  Date: 10/17/2022

   
  Complaint: 18178374
  
  I am rejecting this response because: there are many students who have complained about this individual. He is utilizing paid employees as his defense, of course they will agree with whatever false claims he makes otherwise he will fire them. He continues to forge dates on the green cards he has in his black computer bag and not go by the appropriate legal way to teach students. He uses all the illegal tricks to go around actually doing any kind of education. Please investigate this fraudulent individual and you will see that all the the information given is with merit. He cannot continue to con and lure students through false pretenses, and fraudulently operate this way. This isn't the first complaint against this individual and it won't the the last until he is removed. I will continue to go wherever I have to go to put a stop to his absolute fraud. 
  
  Sincerely,
  
  ***********************

  Business Response

  Date: 10/18/2022

  This is a continuance and repeat of the previous claims made without proof, if there so many students making the same claims then where are they and why have they not spoken out? There are many students that can back up the event of ****'s outburst. As far as the time sheets go those are checked thoroughly by a higher up in secretary of state so there is no  possibility of such forgery. **** continues to argue the same lies over and over without proof or evidence. Something to note is that **** has completely dropped all of the other lies since they were proven wrong and will continue to grasp onto whatever lies he can in disparity.