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Business Profile

Plumber

Trouble Free, Inc.

Reviews

Customer Review Ratings

4.89/5 stars

Average of 45 Customer Reviews

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Review Details

  • Review fromDan C

    Date: 07/02/2025

    5 stars
    Kacie B****** did a wonderful first rate job of detecting a leak in my system and putting a sealant in and re-charging! Working very nicely like is has not ever since this hot midwest summer began! Thanks to Trouble Free for sending Kacie. Very thorough Technician!
  • Review fromGary H

    Date: 06/11/2025

    5 stars
    Josh did a great job. He was efficient and friendly.
  • Review fromTerry S

    Date: 06/10/2025

    5 stars
    Great worker. Knowledgeable. Knew what the problem was and corrected it.
  • Review fromJanet P

    Date: 05/16/2025

    5 stars
    very knowledgeable and informative Was very courageous and kind I’m 88 yrs old and I really appreciated her Trouble free has always given me great service They have installed furnace air conditioners and water heaters Absolutely no problems
  • Review fromDebbie S

    Date: 05/06/2025

    5 stars
    Casey and her co worker came today to clean are air ducts. She was very informative explaining the process. She took the time to show us pictures of are ducts. She was very professional and friendly. Highly recommend this company.
  • Review fromCaroline B

    Date: 04/18/2025

    5 stars

    Caroline B

    Date: 04/18/2025

    Ethan had come for routine maintenance today. Very polite and friendly. Explained everything to me. I would definitely recommend this company!

    Trouble Free, Inc.

    Date: 04/22/2025

    Thank you for your review
  • Review fromTeresa M

    Date: 02/21/2025

    5 stars

    Teresa M

    Date: 02/21/2025

    Josh was very professional, efficient and explained what was wrong and part needed to fix it. Highly appreciated and recommend.

    Trouble Free, Inc.

    Date: 02/24/2025

    thank you for your feedback
  • Review fromDenny S

    Date: 02/05/2025

    5 stars
    Jeff did the best job I've ever had on my furnace and humidifier. Spent time explaining what he did and was very informative. I'll take him every time!!!!
  • Review fromGranville M

    Date: 01/17/2025

    5 stars
    Josh did a great job! He explained everything he did when got done and answered any questions we had!
  • Review fromDon M

    Date: 12/14/2024

    4 stars
    I was totally happy with Derek and his efforts to replace our garbage disposal.

    I was not thrilled with the cost of the repair. I questioned the folks at Trouble Free and was told that they charged by the job and not how many hours/supplies were required. This method of charging for repairs seems to smooth the process of repair and reimbursement but I am used to paying for the parts and how long it takes.

    As good as Trouble Free is in making repairs I will give consideration to their method of compensation the next time I need a plumber.

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