We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Janitor Service

4M Building Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Janitor Service.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/03/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I live in Pontiac Illinois, worked for a 3rd party contractor for Caterpillar which was 4M building solutions (a janitorial company). My manager had personal issues with me outside of work due to his daughter who is currently employed and was employed while I was working there. I have a voice recording of a talk me and said manager had ****** ******* and how he talked to me was extremely rude, very discriminating due to personal Reasons outside of work and that I had also went to his boss **** about some things that was not being taken care of by *****.. I had went to HR within caterpillar and the next day ***** had told me I was fired for taking this video to caterpillar HR. Was never a video of his face or any part of his body other than his voice as a voice recording. I was able to come back per *****’s boss **** but only until Friday September 16th. I was going to transfer to Decatur site but the transfer fell through on my behalf due to personal reasons and I had asked to stay at the Pontiac site. I was not allowed to because ***** was not allowing my employment to be continued at the Pontiac site. I felt as if I was fired/terminated at Pontiac site because ***** had personal issues with me outside of work, was extremely wrong and discriminating to me as an employee, not a friend outside a work place. Caterpillar has a no video policy but the video don’t include nothing but *****’s voice and my voice. I would like to get my job back as this was extremely unfair and uncalled for. I was not able to transfer to Decatur site as I said for personal reasons, so I was not able to stay at the Pontiac site for extremely irrational problems with the manager on his behalf when I only came to work to do my job and go home to support my family. I would like a resolution so I can get my job back to support my kid. I also have proof of how he had talked to me in a insubordinate way through text. I will send the video via email as well, just need the email to do so!

4M Building Solutions is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.