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Business Profile

Maxillofacial

Associated Oral & Maxillofacial Surgeons of Peoria, Ltd.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Associated Oral & Maxillofacial Surgeons of Peoria, Ltd.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Associated Oral & Maxillofacial Surgeons of Peoria, Ltd. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:05/09/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      on 8/23/2024 I went in to get my wisdom teeth cut out because they were giving me so many issues. I was told from them I had to pay them $1,613.50 the day of procedure and they will bill my insurance for the rest and once my insurance finalizes everything I would receive my refund if my insurances pays more then the estimate was. I got a email from my HR department stating insurance covered most of it and to call them they owe me over $500.00 so I called them they said well we moved and we never got the check so let me call insurance have them cancel the check and resend it so they did then I kept calling and calling and they said call your insurance I called them they said it was a third party and it was out of my hands only they could call because they had me sign a paper only they can deal with insurance and getting the checks from insurances so they called the 3rd party they said and the 3rd party ***** said well we send the 1st check you never got it so we will send out another check so they did and the dental office got the check and then called me said how much they owed me about $500 or so dollars said I would get money in mail by check. I waited and waited so then I called several weeks later said well its been over 3 weeks I never got a check she said well the check we got was expired so we asked them to send another check I said what why did you call me if you didn't have the check out so I guess they had them send a 3rd check and called and called the dental office they said they never received it again so the dental office said they called told them to change the address to the new dental office they moved to get resent so I called again the insurance cant give me info

      Customer Answer

      Date: 05/21/2025

      I filed a complaint on beginning of May and it has been taken care of I got a phone call my check will be coming in the mail if you can disregard my complaint since it has been taken care of. Thanks so much for you time!!

       

       

      Thanks

    Associated Oral & Maxillofacial Surgeons of Peoria, Ltd. is NOT a BBB Accredited Business.

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