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Business Profile

Armory

Armory Anchor

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Armory.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/05/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    02/07/23 I purchased primers and powder from their website. I selected PayPal as card option. I got an email to call for pay pal directions, I followed their instructions and have not received my product nor will they answer emails. Purchase price was $207.00 **** ******

  • Initial Complaint

    Date:11/26/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered and paid for large rifle primers. Never received them and they will not answer the phone and no reply by email when I try to contact them

  • Initial Complaint

    Date:11/03/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered large rifle primers on 10/24, they took payment, issued an email stating they would ship on 10/31 I have called, emailed, and attempted to chat online to no satisfaction. The billing info went thru as a furniture store not a firearm industry store.

  • Initial Complaint

    Date:08/30/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased from this Company thru PayPal. They do not respond to phone calls or e-mail. I have since found out they are a fraud. Tried to capture order being received and coouldn't.

  • Initial Complaint

    Date:06/23/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with Armory Anchor for some ammo and they will not provide product or respond to any call or message through their web site. Unfortunately, payment was made through Paypal and doesn't seem to be a resolution through them to get a refund. Ordered on 6/20, paid $554, order #****.Request refund but if not possible, take down the web site so others do not get cheated as I have. I don't know if the site is owned by the address given on the web page but will file a complaint with the ******** Attorney General.

  • Initial Complaint

    Date:05/25/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company said they could only accept with PayPal transferring using friends and family as personal. I sent the money and it was received on the 19th I believe. I ordered on the 13th and was told the following Monday Id receive a tracking number. Ive never received any response once they got my money. Ive called three or four times leaving messages, because nobody answers. Ive also sent three emails which none were answered.I did do a web search yesterday on reviews of this company which I added too. There were three other reviews within the last month of this company for the same reason as mine. Once you send money personal from PayPal they cant help you get it back. So thats how they trap you.

Armory Anchor is NOT a BBB Accredited Business.

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