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Business Profile

Title Companies

The Title Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Title Companies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/30/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In the process of selling my parents house the buyers chose this company to do the title work. At the closing I told ***** ****r before signing the papers she had the wrong amount on the tax assessment more than once, that I thought she was over at least $1000. She told me I was wrong and that our family had failed to turn in paperwork so we missed a deduction. After closing I went to the assessors office and found out she was wrong and therefore paid the buyer an extra $1080.00 of our money. She then went on to blame me for sighing, blame the realtor and the assessors office. Lied about our conversation and said basically said there is nothing they can do or will do i’m just out over $1000 because of her mistake. She refused to give me her bosses name or phone number said he would call me. I’ve had no phone call from him. She asked the realtors to go back to the people that bought my house and see if they could get the money from them. This entire experience should not have happened, it’s unethical and they should be standing behind their work. I paid them for their expertise and they didn’t bother to get the correct information and now they want me to have to pay for that. The closing was on 11/21/22.

The Title Center is NOT a BBB Accredited Business.

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