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Business Profile

Videographers

V8TV Productions, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/18/2024

    Type:Service or Repair Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I brought my car in for 3 repairs - key stuck in emission, a/c would not blow out and replace headliner of my vehicle. Upon inspection, they did a myriad of tests, they found out that my power steering was leaking. I told them that it was the return hose. The problem is they took off my power steering pump and sent it off to be repaired. It is a 1986 Buick Grand National. It is unimaginable that the pump was leaking because I would not have been able to turn my wheel to drive it to their shop. I told the owner that I didn&#**;t have a whine in my car and the owner said it was bone dry. I told them I would not pay them for taking a part out of my car. My dad left me this car and it is a classic. When I asked him why he did that, he said well we are not a minimalist shop. Every time I challenged them, they came up with a different lie. They just keep lying. My concern is that all this money is paid, my car is still in pieces and afraid that they will take more things off my car. I tried to fix this over email and was redirected to 4 different people over 4 weeks. It&#**;s like a pyramid scheme. I talked to both owners and they keep passing me off. They refuse to communicate via email because they don&#**;t want to be held responsible for what is said over email. I want to be able to pick up my car because I have paid them over $1700 dollars approximately. I need them to give me all the parts to my car and to be able to pick up my car.

    Customer Answer

    Date: 06/19/2024

    Hello,

    I am emailing to confirm the business and I have decided to amicably resolve our issues. I do not want the complaint published on the BBB website. Please reference Complaint ID: ******** for the above action.


    Thanks,

    ************************

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