Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/22/2024

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Worst service ever! Larry lied on me, took $500, did a very bad plumbing work, ruined the plumbing materials and installed shower set and piping in a wrong way that it created water leaking that made water damage to the bathroom and the ceiling of the basement and electrical at the basement. He never returned back to correct the terrible mistakes he did and all he did is he took money and ran away and left me with bad results that coasted me $6000. I brought another plumber, contractor, and water damage company that fixed his bad job.

• Initial Complaint

  Date:11/09/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On November 2nd 2023 my grandmother was meant to get an estimate for a job from this company. They came out and gave an estimate but then pressured her into putting down a $2000 deposit on the spot. She is ************************************************************************ the first place. She then called the next day to tell them she did not want the work done and that she would need the deposit back. They said they would call her back but they never did. Then they began to screen her calls and would not pick up. When I became involved, I called (and he picked up) to tell them she did not want the work and would need the deposit back. He told me he would call me back within an hour as he was currently on a job. He never called back so I called several times. He now seems to be screening my calls and will not answer or call back. All we want is the return of her money for which no work was done or started

• Initial Complaint

  Date:08/07/2023

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I paid the business the full amount to provide a service of sealing my basement and rhey never showed up or contacted me.

• Initial Complaint

  Date:06/08/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 6.14.22 I contracted Larry and Sons Sewerage and Drainage to replace the inner guts of the flood control system in the front yard which included a new Backwater gate, a Tee and a new PVC pipe for the ejector. Also, a new sump pump. Total cost $2,000. The sump pump broke. I've contacted them to come back and fix it to no avail.

• Initial Complaint

  Date:01/31/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  ***************************** dug down the main sewer line in the front yard & replace up to 18' of main sewer line to stop sewer water into the basement toilet and into the kitchen with a clean check system and a clean out station in front was supposed to rodded out sink and bathtub which did not work after one month it all came back again and this was all under warrantee but he never came back to fix the problem i called many times which he said he'll be right over and never came. i lived for 5 days without been able to use toilet upstairs and down stairs without using paper because it would filll out the toilet down stairs and could not shower upstairs it would flood down stairs he charged me $ ******** , i had to call ****************, **** to fix the problem they routed it and everything went fine , they charged me $425,00 . t the tpoil

• Initial Complaint

  Date:08/29/2022

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We have sign contract agreement at 8/3/22 with your employee **************** regarding replace outside sewer pipe at my property. Until today August ******************************************************************************* internet. You didn't answer for several phone message left and notes on the your booking order internet side. Your agreement forms showing fake not existing company address at ************************************. Under this address existing residential condominium and nobody heard about ***************************** at this location.For this trials of manipulation by Larry and Sons reason and refusal of cooperation regarding job realization I had inform *********************** that I decided call of ours plumbing work agreement.Because you didn't cooperating over two weeks, on your reason I demand give to me all paid deposit money $ 2000,00 to August 31/2022. You can send to the job address bank check or money order for $ 2000,00 or call me for pay **** money personal picker up. Together with *********************** plumbing inspector was eliminated water flow any outside ****** pipe demage reaso, why job I decided to cancel but was impossible contact with contractor.