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Business Profile

Auto Repairs

RNR Tire Express

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/18/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I called the company to let them know that I can no longer afford these tires and I was going to bring them back they came and repossessed the tires with out my knowledge and they took the tires put my trucks on bricks dropped my truck damaged my truck they took my rims when I asked for my rims back they threatened me with the police.then sent me a picture of my rims on the street told me to come get them if I wanted them only then to turn around and served me with an 1800 credit collection which is now on my credit report. I don't feel like I should have been treated that way only because I told him I couldn't no longer afford the tires I have three autistic children I live with if I can't afford it I'm not trying to take it I'm trying to give it back so that I don't have any further problems they came and got the tires and want to give me for their problems by putting this collection on my credit report and I need this off of my credit report

RNR Tire Express is NOT a BBB Accredited Business.

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