Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Accountant

Costabile & Steffens

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Accountant.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromBryce K

    Date: 10/21/2024

    1 star
    I approached ***** Costabile ** to help me accomplish accounting work back in 2022. I could immediately tell his unresponsive style of communication was going to be difficult to work with. At the beginning of the engagement I had to follow up many times just to get the project started. Eventually he handed off my work to another *** in the firm named **** (she did great work) but could only took the project so far. I had to, again, follow up with ***** multiple times and would not receive a response for stretches of weeks. Eventually, I was forced to work with another accountant at a different firm that did excellent work, very quickly, at 1/3 of the rate and I still work with ******* ISSUE is that I'm still receiving invoice notifications from this firm 2 years later. The project failed due to poor communication and there was never billing agreed to, no contract, or anything else. In classic style, there is no communication that comes with these invoices. This firm is very difficult to work with, especially if you get assigned to ***** Costabile **. Beware of their predatory billing practices and poor communication.  

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.