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Business Profile

Handyman

BEB Floors, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/13/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We contracted this company son is *****(I believe that is the way to spell name) and father is *****. We contracted them to do a bathroom and put pluming for a washer and dryer in room next to them. We purchased all our material and they were getting paid weekly for work done they started on February 14 2023. Yesterday we texted about inconsistencies that needed to be addressed as far as hooks not measuring up and a scratch on the tile and the tubing under the sink so my vanity drawer worked fit properly. And a lock to our pocket door and the shelf in the laundry sink. So this morning (March 10, 2023) they both arrived late and then I spoke to ***** and explained about the things that needed to be fixed as far as hooks and the scratch on vanity he said he needed hardware for the laundry vanity. He put in prior vanity that was wrong that I returned so the hardware was added to the other vanity. As I am on hold with ikea he said he needed to shut off water for a bit all of a sudden I see through my ring that they are taking their stuff to truck and then I see the father leave in the work truck I hear sone loud banging and I then see the sons car leave. I go upstairs and see that they had taken all the valves to the plumbing and took a hammer or something to our tile and damaged our tile taken off the banisters and the sink in laundry and there ate holes in the wall and tiles. I cannot believe that people can be so nasty snd mean. We told them they would get last check when the work was done. Hey wanted check before and said he would come back we said no when work was complete and they did this. I can not believe someone world do this to a family. This is beyond unprofessional. I spoke to police and will be getting a lawyer. Please please never use this company.

BEB Floors, Inc. is NOT a BBB Accredited Business.

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