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Business Profile

Real Estate Investing

Grandview Homes, LLC

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Grandview Homes, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Grandview Homes, LLC has 3 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/01/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I recieved a letter stating my house is part of a probate.. The letter states the house is not mine and is part of a probate. I want an explanation for the letter sent. The letter is too large to attach per your system. I can try emailing if that would be an option after being filed. There is probate number attached to this letter.I don't know if this is a dirty attempt to steal my house. Please verify if I should report this to the police.

      Business Response

      Date: 04/18/2025

      Grandview Homes did mail ******** ***** a letter on March 21, 2025. The mailing sent on March 21st, had a misprint due to an error made by the printer. The recipient of the letters address was mistakenly included in the body of the letter. As a result, the letter incorrectly suggested that the recipients home was involved in probate proceedings and that Grandview Homes was interested in purchasing it. We want to clarify that this was entirely due to an error made by the third-party printer, and we are not interested in purchasing ******* ***** home. We deeply regret any confusion or concern this mistake may have caused her or her family. We mailed an apology letter to everyone on that mailing list, totaling 146 recipients, on Friday, April 11, 2025. Other than the apology letter, ******** ***** will not receive any future mailings from Grandview Homes as we have removed her from our mailing list, and she has not been entered into our database. Attached is a copy of the letter of apology that was sent to all recipients of the first erroneous letter.

    • Initial Complaint

      Date:05/30/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My fianc put an offer on a property in ***************. They accepted our offer then later rejected it when it said FHA. They didnt post not accepting FHA. I told them we went conventional and they canceled our contract and we have yet to get our ****** money back. This is a horrible company playing with peoples livelihood. I would NOT recommend this company to anyone!

      Business Response

      Date: 06/04/2024

      Grandview Homes, LLC did not sell this home.   We assigned the home to Grandview Capital, LLC.    This complaint should be directed to Grandview Capital LLC.     I will also forward the complaint to Grandview Capital so they can address the ******* money issue.   

       

       

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