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Business Profile

General Contractor

Baker General Contracting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/24/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Signed a contract with him on June 10, 2023, he also had his insurance paper with him. He was to start work on June 12, 2023, with a work crew with all of the work to be completed within 3-4 weeks. He said he worked for a window company inSt ****** MO and could get us a good deal on new replacement windows. We wrote him a separate check for $2700 to pay for the windows. We purchased and paid for all of the other supplies he said he needed. As per the signed contract, we wrote him a second check for 1/2 of the labor and him to do payroll for his crew. From June 12- June 26, he worked 9 days. Most of the time he didnt show up for work until 11 am and left a couple of hours later for a 3 hour lunch. He did not have a real work crew and we didnt see hm until June 26th where he said per the contract we signed with him, we owed him another $3241.25, with the final payment due upon completion of the job. He worked another 8 days from July 10-August 1. We found out he was in jail 2different weeks and he tore up everything, causing unnecessary water damage. The few tasks he did were substandard work. We have never seen any windows or a refund of our money for labor. He will not answer our calls or texts. We feel he owes us a refund of $9503.75 for the windows and labor he did not do. We feel at this time that all of the documents were false and we were set up for theft and fraud from the beginning. We will take an almost $3000 loss for the time he did show up and for payroll for the few times he brought help.

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