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Business Profile

New Car Dealers

Zeigler Chrysler Dodge Jeep Ram of Schaumburg

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 14 Customer Reviews

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Review Details

  • Review fromLilia M

    Date: 11/12/2022

    1 star
    do not buy used cars in this place they are defective and apart from that they sell you an extended insurance of 2 years for engine and transmission problems and when you call the insurance they refuse to pay the repair of course because the car already had a problem that they did not they let you know before buying it separately if you go zeigler to try to fix the problem they treat you worse than garbage
  • Review fromShannon P

    Date: 09/29/2022

    1 star
    Sold me a lemon and are now staying I have to follow the lemon law.
  • Review fromNikolai s

    Date: 09/18/2022

    1 star
    ************** man big liar.*******.Jeck of.Dont coming pay for waranty,not working
  • Review fromKim T.

    Date: 08/08/2022

    1 star
    I purchased a vehicle from Zeigler exactly a year ago. I had not had a car financed in about 10 years and my credit was bad. I was given the option of 2 vehicles by the salesperson(who was a very polite and honest young man). Of course I picked the shiny truck that "looked" good. Well, that was where the nightmare began! That very day, the a/c stopped blowing cool air. I returned the truck and they kept a couple of days while they were waiting for a part to be delivered. They even gave me a loaner car! Since then, I have had nothing but PROBLEMS with this truck. From steering to brakes, to the radiator, to yes, the a/c which is STILL not working a year later. The "Check Engine" light has been on intermittently for the past 6 months or so, and now I can't pass the emissions test. I went to Zeigler ***** in Schaumburg to try to get from under this $12,000 piece of garbage that I owe on, and guess what? Now I need a cosigner or $4,000-$5,000 down! I have been paying my monthly payment on time every month for a year. I have had to put almost $6000 worth of work into this truck, and now the bank wants me to pay more money or get a cosigner? This has been the worst experience ever! Both of these dealerships (BTW, they claimed that they are owned by different entities, but who cares?) "claimed" that they were going to help me. I am in a worse place than I was before I entered either one of these dealerships. I will never do business with ANY Zeigler dealership ever again. I'm sure customers with good credit or with ample cash on hand for down payments probably don't have these type of experiences at Zeigler, but I'm sure there are more "regular" people like me who just work for a living and are just trying to have a reliable vehicle to get them from A to B. I have no faith in car dealerships any more. It's always about the money and not about the customer. It's sad.

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