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Business Profile

Collections Agencies

Forest Recovery Services, L.L.C.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 14 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/30/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with *******************************************, I do not have a contract with Forest Recovery Services, L.L.C., they did not provide me with the original contract as requested.

    Business Response

    Date: 09/05/2023

    Dear ***********************,

    thank you for reaching out.

    Per your request I have attached the documents of the account balance with the ********************* to this site and emailed them to you.  Thank **************** ************

  • Initial Complaint

    Date:06/30/2023

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am not liable for this debt with FOREST RECOVERY SERVIC I do not have a contract with FOREST RECOVERY SERVIC they did not provide the original contract as I requested.

    Business Response

    Date: 07/03/2023

    Dear *****************************, Thank you for reaching out.  The City of ************* ******* has validated the debt.  If the debt is not yours you need to contact them at ************ to see if they will remove the charges.  Our toll free # at FRS is ************.

    Thank ****************

  • Initial Complaint

    Date:03/02/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Privacy of ****************** Information Violation : Regulation P / Regulation F

    Business Response

    Date: 04/16/2023

    Per your request this account has been closed and coded to be removed from the credit bureaus.  Our next system update is 4/25.  If may take the credit bureaus a few days to process that change.  Please feel free to contact us toll free at ************** or ************************************************************************

  • Initial Complaint

    Date:10/25/2022

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have been requesting this your company provide me with validation of this alleged debt for clarification but I have not yet gotten any information as yet. I want to know what information the company possesses for I am worried that my personal information has gone into the hands of the wrong person and been used for their own interest. Therefore I want to request the following information and determine my next actions.

    Business Response

    Date: 03/30/2023

    Hello,

    When we received a CFPB dispute on 10/26/2022, we mailed the attached documents validating the debt ********************* has with the City of ************* *******.  These are account balances for her utility bills.  I will also mail her another copy out today to the address provided on the BBB site which is also the address we mailed to on 10/26/2022.  She can contact ** toll free at ************ to make a payment arrangement or contact the City of ************* *******.

     

    The reference # here is FRS1056716

     

    Thank ****************

     

     

Forest Recovery Services, L.L.C. is NOT a BBB Accredited Business.

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