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Business Profile

Tattoos

OutKast Tattoo Co

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:08/26/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My friend ******** ***** ***** ******** *** * **** ** ******* ****** co on 8-17-22 to get matching tattoos. Our artist was ****. He went over my tattoo 4 times and hers 3. He wiped them off and applied the salve and that was it. He didn’t clean off our foot or anything. We were a little nervous about this but they looked ok at first. So I paid $100 on my card and she paid $200 as it was $140 a piece and a $20 tip. As it began to heal mine started scaring where the words are . All of that is raised and pieces are coming out of the birds. We went in to the shop today 8-25-22 to ask for a partial refund as neither really want them to tattoo us again and she is moving on 9-2-22. They were very confrontational and were just trying to blame it on us and also saying things like well that’s the foot , that’s how tattoos are on the feet . Which ******** has a tattoo on her other foot that she has had for quite awhile and it doesn’t look like that. They refused to accept any responsibility. We have had another tattoo artist not from their shop look at our tattoos and they said that they were overworked and that mine is scaring. These people were very unprofessional and couldn’t accept responsibility for their mistakes. We are just wanting at least a partial refund, if not a full refund because of the way they were today.

OutKast Tattoo Co is NOT a BBB Accredited Business.

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