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Business Profile

Collections Agencies

Creditors Discount & Audit

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for Creditors Discount & Audit's headquarters and its corporate-owned locations. To view all corporate locations, see

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Creditors Discount & Audit has 2 locations, listed below.

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    Customer Complaints Summary

    • 21 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/26/2024

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not Liable for debt with ****** Hospital, I dont have a contract with CREDITORS DISCOUNT & AUDIT. They did not provide me with the original contract as requested

      Business Response

      Date: 07/29/2024

      See attachment. We show this being deleted on 06/03/2024.

    • Initial Complaint

      Date:02/16/2024

      Type:Customer Service Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with Capital One.I do not have a contract with Creditors Discount & Audit.They did not provide me the original contract as requested.

      Business Response

      Date: 02/19/2024

      This debt is from an emergency room visit in July of 2018, not a *********** bill. We have marked the account to be deleted from the credit bureau on our next reporting cycle which is the first week of the month.

      Customer Answer

      Date: 02/19/2024

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *****************************

    • Initial Complaint

      Date:02/15/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is claiming to have a line of credit or some sort with me and his now hindering my credit score they are saying this is 4 years old but it just recently appeared on my credit report last summer

      Business Response

      Date: 02/15/2024

      The account has been scheduled for deletion during the monthly reporting cycle which occurs on the first of the month.

    • Initial Complaint

      Date:01/10/2024

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I want to file a dispute. I have no contract nor traded any information or know these people claiming i owe them hindering my credit report . i have no involvement in owing them anything and as a ******** resident want no further involvement in a fraudulent claim towards me.

      Business Response

      Date: 01/12/2024

      This debt is from services rendered at ****** Hospital. Our contract is with the hospital, not an individual consumer. Attached are details of what is owed to the hospital. Your dispute has been recognized, notated and will be updated with the credit bureaus as disputed. Thank you and please let us know if we can be of further help.

    • Initial Complaint

      Date:12/21/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Im not liable for this debt with *********************** Provider. I do not have a contract with Creditors ***************************** They did not provide me with the original contract as I requested.

      Business Response

      Date: 01/04/2024

      Account closed and scheduled for removal from the credit bureaus.

    • Initial Complaint

      Date:11/27/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not liable for this debt with Creditors Discount & Audit .I do not have a contract with Creditors Discount &Audit. They did not provide me with the original contract as I requested.

      Business Response

      Date: 11/28/2023

      This account will not be reported to the credit bureau. It will be closed and marked disputed.

    • Initial Complaint

      Date:10/17/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a letter from this company saying that I have a balance of $105.67. I don't recognize this debt and I am asking for evidence that I agreed to be billed, date of services, an itemized list along with previous statements that were sent to me from the original creditor.

      Business Response

      Date: 10/18/2023

      Attached is an itemized statement. This account will be marked as disputed until resolved. No credit bureau records have been reported.

      Customer Answer

      Date: 10/19/2023

       
      Complaint: 20743716

      I am rejecting this response because: this isn't an itemized list, it's a bunch of codes. I need evidence that I received these services and agreed to pay and this information should be send my mail. 

      Sincerely,

      *************************

      Business Response

      Date: 10/19/2023

      There is nothing left for us to do. That's the document provided to CDA and the account will not be reported to the credit bureaus. 

      Customer Answer

      Date: 10/19/2023

       
      Complaint: 20743716

      I am rejecting this response because:The Fair Debt Collection Practices Act (FDCPA) and they are truly failing to provide any evidence of what this is for and whether I agree or not to pay.  This is unacceptable and unfair business practices attempting to intimidate.

      Sincerely,

      *************************

    • Initial Complaint

      Date:10/09/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am not reliable for this debt with ************************* LL. I do not have a contract with Creditors ***************************** they did not provide me with the original contract as I requested.

      Business Response

      Date: 10/11/2023

      Accounts are closed and have been submitted for deletion from the credit bureaus.

    • Initial Complaint

      Date:09/11/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Re: Debt Validation for Account Number: #********* To Whom It May ********* am writing to formally request a validation of the debt associated with the above-mentioned account number. As per my rights under the Fair Debt Collection Practices Act (*****), I am *********** a detailed validation of this debt.Please provide me with the following information:The exact amount of the debt you claim I owe.A detailed breakdown of the debt amount, including any fees or interest charges.The name and address of the original creditor, if different from your company.A copy of the original agreement or contract that created the debt.Proof that your company is legally authorized to collect debts in my state.A statement that confirms that the debt has not exceeded the statute of limitations in my state.Any judgment obtained against me related to this debt.Proof of your license numbers and registered agent, if applicable.Until I receive the requested information, I ask that you cease all communication with me regarding this debt, as stipulated by the ****** If you continue to contact me without providing the requested validation, I will consider it a violation of the ***** and will take appropriate legal action.Furthermore, please ensure that all future communications regarding this matter are done in writing and sent to the address mentioned above. I also request that you do not contact me at my place of employment or share this debt information with anyone else.I expect a response to this letter within 30 days, confirming that you have received my request and are processing it. If I do not receive the requested validation within this timeframe, I will assume that the debt is not valid, and I will take necessary steps to protect my rights.Thank you for your prompt attention to this matter.

      Business Response

      Date: 09/15/2023

      Your dispute and cease and desist are acknowledged. Please find the attached proof of debt for validation.

    • Initial Complaint

      Date:08/17/2023

      Type:Order Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I AM NOT LIABLE FOR THIS DEBT WITH ERCP - JPH, I DO NOT **** A CONTRACT WITH CREDITORS DISCOUNT & A THEY DID NOT PROVIDE ME WITH THE ORIGINAL CONTRACT THAT WAS REQUESTED.

      Business Response

      Date: 08/18/2023

      All accounts have been scheduled for deletion from the credit bureaus. These accounts are now closed by CDA. Thank you.

      Customer Answer

      Date: 08/18/2023

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *****************************

    Creditors Discount & Audit is NOT a BBB Accredited Business.

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