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Business Profile

Chiropractors D.C.

Beyer Natural Health Solutions

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/27/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am trying to get my medical records from Beyer NATURAL health Solutions. No one is answering or knows what i should do. I was a patient of dr ****** Beyer snd he died. I need my medical records. How do I do this?
  • Initial Complaint

    Date:02/21/2023

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Aug 2022: Sign 6 month contract w/ Beyer Natural health Solutions (Dr. ** Beyer) to participate in program for help to autoimmune thyroid patients. Financed through Care Credit.$6700 total cost based on the below:$1800 **** $900 consultation $4000 program Aug 2022: Had **** completed Sep 2022: Dr. ** Beyer died before $900 consultation and $4000 program could take place Oct 2022: Dr. *************************** brother, *************************************** (has his own similar practice Beyer Functional wellness) reached out offering to help consult with his office for $500 of original cost for 2 months while I look for a new doctor. I am told by ****************** Beyer to work refund from Dr. ****** ********************** office through Ed ********************** office administrator *****.Nov - Dec 2022: *************************************** consults for 2 months and I begin reaching out to Dr. *************************** office (aka *****) to receive refund owed.Jan 2023: ***** from Dr. ** ********************** office refuses to give refund because I am a patient of ****************** ********************** office.Jan 2023 --> My response to *****: "As previously mentioned, Dr. ******************************* was never set to take over my case in full. Out of his kindness, he agreed to consult for two months at $500 of the original $6700 Dr. ** Beyer charged for a full program. I was told this multiple times by Dr. ******************************* and his office. And I was given direction to work with you regarding my refund for the prorated charge ($4400 REFUND = $6700 - $1800 lab fees - $500 ***** Beyer office). I should be refunded for the $4000 cost of program and the $900 consultation I never received from Dr. ** Beyer post **** (minus the $500 to Dr. ******************************** office). This is necessary to pay Care Credit so I can fund actual treatment...There was NEVER an agreement in place for Dr. ***** Beyer to take my case as a standard, full time patient. In fact, I was told that he couldnt take on all of his brothers clients ...and I have NO contract with him or his office. "No response in weeks despite following up.

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