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Business Profile

Mason Contractors

RMB Asphalt and Masonry LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/22/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ***** from RMB stopped by stating that they are doing asphalt driveways in the neighborhood. He stated that they give 20 year warranty and make sure is done properly or they will come fix it.They didnt take anything down. I hired them for the driveway and masonry work. They laid the driveway down and immediately I saw several dips. I notified ******* and ******* two other men from the company who stopped by to collect payment. ******* argued with me that it was fine. Then started getting upset because he needed cash to pay for another load of asphalt. I stated I could not give cash. So he insisted on checks under 2k. The total job quoted for 5k. I comply and give him two checks and hold on to the third. The masonry was still doing the work.I believe there whole crew is undocumented and doesnt speak any English. The guy doing masonry work had no idea what he was doing. This left the area he fixed look like a big ****** have called several times but either I get no answer, once they said I would get a call back. Never did.They left a mess of asphalt around and even stained the sidewalk.

RMB Asphalt and Masonry LLC is NOT a BBB Accredited Business.

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