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Business Profile

E-cigarette Liquids

eJuice Direct Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in E-cigarette Liquids.

Reviews

Customer Review Ratings

3.33/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromRaymond E

    Date: 07/12/2023

    4 stars
    Ordered 3 times or so from them, they in ****, I'm in **.First few flawless, most recent took few days for shipping info, I messaged them ,they got on it, 4 days later my order came delivered complete .I say that's good business, to each there own. I would recommend ordering especially if hesitation from out of state. They have Givin me n9thing but solid experience. And I didn't say one thing about saving money compared to prices near me, 50% .Money!!!!!
  • Review fromRae M

    Date: 04/27/2023

    5 stars
    I have ordered from this company twice. They shipped exactly what I ordered, fast & complete. I'm very pleased to have found this company.
  • Review fromJazzmin R

    Date: 04/18/2023

    1 star
    This company has given me many problems as far as orders *** placed with them. I have emailed the company about orders I received with leaking and non working items, didnt receive a response for over a week. When I finally got in touch with them, they informed me that they were going to replace these items. I then place another order that they combined the replacements with, once I get my order I notice I had a total of 11 missing items. I emailed the company over 10 times about the problem. Every response I got made almost no sense to the issue I was having. I was told they sent everything which was not true. I sent pictures and proof of what I received. They then emailed me saying they would issue a store credit. I agreed, but didnt get a response. So I called the number I was given and was told they had to call me back. I got no call. I ended up getting an email with a $60 store credit for the website. I called the next day and spoke with the same person, but I was told that they couldnt do anything else. I asked to speak to a manager and was told I couldnt at the moment. I tried explaining that the $60 credit did not amount to what I was missing in my order. Then I was told once again they couldnt do anything else about the situation. *** spent hundreds with this company to end up having no resolution to my problem.

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