Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Air Conditioning Contractors

Planz Heating & Air Conditioning, Inc.

Reviews

Customer Review Ratings

5/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromPauline T.

    Date: 09/24/2022

    5 stars
    Planz has been my daughter and son-in-law's trusted company to contact for their heating and cooling services while they lived in 3 homes where they raised 3 children, now homeowners themselves. I called for a maintenance service, and was given a quote by a very pleasant and helpful lady. In the meantime my thermostat's Wi-Fi stopped working and the thermostat screen went blank. I hoped it would be a problem that could be fixed but worried that I may have to buy a new thermostat. The very nice serviceman spend a long time but fixed the thermostat to work properly. He then checked and cleaned the furnace. To my relief, the charge was the quoted charge to come out for a maintenance check. I had a question about the air conditioner another *** came out for maintenance 2-3 months ago, but was told they will check when they come out next spring which also saved me an extra cost (didn't know how much it could cost) because the cooling season is over and I have to call next year for an inspection anyway. My Lennox air and heating units are 6 years old and in good condition. The other company charged me over $325.00 for the cleaning and what they said the air conditioner needed done. I cancelled the furnace check appointment I had with them and called Planz. I am very happy I have Planz, a company I trust to call for my all my heating and cooling needs.
  • Review fromMaxine E

    Date: 09/09/2022

    5 stars
    We have used Planz HVAC to source a new heating/ac unit for an extension, and for annual cleaning and inspection for our furnace; all with great satisfaction. This week, I called as we needed help with a duct problem that stopped installation of a new dryer. **** Planz came out to assess the problem right away, giving us a quote that was fair. He was able to get a tech out that afternoon, and the issue was resolved that day. The new dryer was delivered and installed the next day. It's great to know that you can count on someone local when you need assistance in getting repairs done in your home. The techs with Planz are all friendly and knowledgeable, the office is very helpful, and I am thankful that assistance is at the other end of the phone. We are older and worry about all the scams we read about; we TRUST Planz to give us a fair price, do the work quickly and expertly, and be there when we need their services. Recommending them means others can have the opportunity to do the same.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.