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Business Profile

Used Car Dealers

Vivid Motorworks Corp

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/22/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 30 2022 I saw many pictures of a ************************ the page of vivid Motorworks, I contact the dealer and ask about the car the told me the only problem with the car was it has flat tires. I ask how is that, they answer the tires are kind of flat because was too many years stop so the tires aren't complete circular form, so I said only need tires, yes they answer me, ok I will do everything possible to go and see the car the same day, I will call if I going to see the car, they said was ok just make a call to they waiting for me, when I done my shift, make that call to let them know I am on the way, they told me at the time I will arrive maybe no body will be there, but they will come back any way and tell me the car will be out side with the keys in case I want to drive testing, when I arrive no body was there the car was out side with the keys so I check the car out side. inside, the tires, engine everything looks ok, so I drove the car around the business and the car drive very smoothly I don't see any problems then came they come back and ask me if I already drove the car, I said yes and for me car the car runs ok and told them i don't see the tires really bad, but i drove and didn't feel nothing bad. we talk about the tires he (*******), shown me cracks on the tires well I will buy new ones I don't see problem and told him I only want the car to driving in summer I mean no with snow or salt on the road, so I bought it cash I trust his word and drove the car and no problems, a few days later i put gasoline and something funny happens the gasoline pump shut off many times was the first time I new about it and I went with the attender or cashier of the gas station and let him know the pump doesn't work right, because shut it off when I try to fill it up, he went to see, when he saw the problem told me was air inside the tank for that reason shut it off a few days a check engine light turn on, I took the car to AutoZone for find the problem ..

Vivid Motorworks Corp is NOT a BBB Accredited Business.

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