We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Paint Removal

RDJ Painting and Renovating

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Paint Removal.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/29/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Details of the project (contract signed on or near September 23, 2023)- power wash 2 outdoor decks, railings, and staircase - repair or replace any rotted boards - paint railings white and decks in semi-transparent outdoor deck finish - add two custom corner posts to upstairs balcony to bring to code - move grill and deck furniture back into position at the completion of the project.******, owner of the business, completed part of, but not all of, the project detailed above.Remaining unfinished work, as of of 11/18/2023 (with promises to finish, and then zero contact after July 2024)- Touch up white paint on railings, stairs - Repair or replace upstairs screen (torn during the project)- 2 custom posts have not been added to upper balcony ($500 paid for this)- Ruined driveway finish with leaking oil and brake fluid from RDJ contractor cars. Promised to refinish, now an estimated $200 cost to me.- 1 more coat of stain on both decks and stair case The project contract was $5800. Contractor demanded final payment without completing the work above. The contractor did not contact me until 1/8/2024; he promised to finish the work above. The contractor did not respond again until 4/29/2024. Between this time and 7/10/2024, the contractor kept promising to set up time to the work, and then gave excuse after excuse as to why he couldn't or wouldn't. The above work remains unfinished. I believe that I am entitled to the following: - $500 uncompleted carpentry - $700 uncompleted final coat of stain - $500 uncompleted touch up on 2 balconies and stair railings - $200 ruined driveway finish, now at my cost to ************: $1900 These are at least the costs I will incur to work with someone new to finish this project. I do not wish to have any further contact with this so-called contractor. I have never experienced poorer communication or follow through from an established business and contractor.Thank you.

RDJ Painting and Renovating is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.