Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Insured Property Replacement Service

Crosscom, Inc.

Reviews

Customer Review Ratings

3.4/5 stars

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromRoger B

    Date: 06/15/2024

    1 star

    Roger B

    Date: 06/15/2024

    Great upfront! Siding buckled in about 1.5 years. Charge minimal service call. Invoice $445.00. If $445.00 is a small service fee to you - I history you job You need to remove the cross from your letter head! You are not A Christian ****************** *****************, I thought better of you and your church history! *************************

    Crosscom, Inc.

    Date: 06/20/2024

    Hi *****, thank you for sharing your experience. We've clarified over the phone that our bookkeeper was working remotely out of state and there was a billing error. We have completely removed the charge and confirmed you with an email for a zero balance. We hope that this resolves your concern and apologize for any inconvenience. If you would review us again, we would appreciate it.
  • Review fromKathryn S

    Date: 08/31/2023

    5 stars
    Crosscom Public Adjusters was a super group to deal with. *********************** was very patient and thorough. The initial team working on my siding were not to my liking, and the next day a new team arrived that were very reliable and trustworthy. Finished complete siding on my home in 2 days. Siding was needed due to hail damage. Couldn't have asked for a better group.
  • Review fromArmando I

    Date: 08/28/2023

    5 stars

    Armando I

    Date: 08/28/2023

    Crosscom is a super fast team and I was able to enjoy a new roof and sidding in just 4 days. Very kind staff and made sure my plants were not damaged. If you have any concerns, just reach out to management and they take care of everything. I would recommend crosscom any day.

    Crosscom, Inc.

    Date: 09/19/2023

    Thank you so much for your kind words, *******! We are thrilled that you had a positive experience with our team at Crosscom Public Adjusters. It's great to know that our staff provided a fast and efficient service while taking care of your plants. We appreciate your recommendation and look forward to assisting you in the future should you have any concerns.
  • Review fromSandra T

    Date: 11/14/2022

    5 stars
    We hired crosscom to replace all of our siding and we are so glad we did. We are very satisfied with the work done. The crew was professional and finished it all in a timely fashion.
  • Review fromTim G

    Date: 05/24/2022

    1 star
    Very scammy type of business. Greasy business practices. Very unprofessional. Tried to use 20k from my insurance and do less than half of siding damage repair. Told me 20k was not enough to do vinyl siding on a one story 900sqft ranch home and 20k only covered siding and I will have to pay them for trim soffit and fascia. However 5 other estimates from local repair companies with good track record in the area all quoted roughly the same price at 10k for the complete job. CrossCom **** tried to runaway and pocket an extra 10k. However I was able to stop them in their tracks. Buyer beware.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.