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Business Profile

Training Programs

The Six-Figure Esthetician Virtual Training

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/21/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of Transaction: The contract was received on December 21, 2023, and payment was made in January 2024.Amount of Money Paid: $7,000 USD.What the Business Committed to Provide in a nutshell:The Six-Figure Esthetician agreed to provide services over three months (January to March 2024) to develop, optimize, and launch my online course, Sweet Success Sugaring ********** was discussed and mutually agreed that these three months would be ***************** included:Social media optimization and engagement coaching for ******** and Instagram.Coaching on lead magnet creation, sales page development, copywriting, Thinkific training, and course build-out.The contract specified that it was not a "done-for-you" service but a coaching/mentorship agreement where I would have to execute specific tasks.Nature of the Dispute:The primary issue is that the value of services provided does not appear to align with the $7,000 cost, nor have they completed the services as listed in the agreement. I requested a clear breakdown of what was delivered to justify the payment but have not received a satisfactory response.While the contractor claims to have gone "above and beyond" the agreement terms, I am seeking clarification on the specific services rendered and how they equate to the amount paid. Despite multiple attempts to resolve this via email, I have not received a detailed response, leading me to believe that I may not have received the total value of the services promised, let alone their claim of going above and beyond.Has the Business Tried to Resolve the Problem?:Yes, the business offered to schedule a call to discuss my concerns, but I requested to continue communication via email for documentation purposes.Despite my requests for a breakdown of services, the business has responded with general statements about efforts made and services provided but has not provided the requested detailed breakdown.

The Six-Figure Esthetician Virtual Training is NOT a BBB Accredited Business.

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